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Patients & Visitors

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Radiology Department
The Radiology Department provides the following imaging, diagnostic and invasive examination services:

  • General Radiology
  • MRI
  • CT scan
  • Ultrasound
  • Mammography
  • Bone mineral density
  • X-ray
  • Invasive Radiology

Pregnancy and Radiation

In case of pregnancy, if the physician deems any radiological examination necessary (e.g. regular X-ray, CT scan etc.), he/she must be informed about the pregnancy, because the radiation is harmful for the fetus.

Hospital admissions

A patient can be admitted to an inpatient ward by a doctor who will issue an inpatient referral (form). Once the patient obtains the referral form a registration is required at the central registration station in the Hospital. At the central registration station the patient will also be provided with their medical file.

During the admission all patients are advised to bring the following:

  • Any tests and examinations they have done
  • Medicines they may be taking
  • Nightgown / pyjamas and slippers
  • Shavers, shampoo, tissues, brush, towel
  • Toothpaste and toothbrush
  • Books, magazines
  • Small amount of money

Patients are advised not to bring:

  • Large sums of money, valuables and jewelry, as the hospital cannot guarantee their safety
  • Food and alcoholic beverages

Scientific staff

Our medical and nursing staff provide treatment to the patients based on the condition of each patient and the treatment plan that is required.

Each patient is provided with feedback on their condition or alternatively another individual who is appointed by the patient will be informed on the condition of the patient. Responsibility of each patient lays on the director of each clinic and the equivalent team for each patient.

The doctors monitor all patients during their stay in the hospital at any sequence is required for the treatment based on the condition of the patients.

All patients can request the doctors to inform them about the treatment they received and the status of their health.

Patients are kindly requested to report to their treating nurses or doctors the following:

  1. Medical history (past and present diseases and surgeries).
  2. Previous infections with other infectious diseases in the past e.g. tuberculosis, hepatitis, etc.
  3. Possible Allergies, Allergic reactions.
  4. Medicine taken as well as any specialised medication e.g. steroids or anticoagulants. Patients are advised to have in hand such medication during admission. Such medication is kept by the responsible nurses unless the doctors advise that the medication is no longer needed.
  5. To report any abnormal changes in their state of health 
  6. Anything else the patient is concerned with

For educational purposes or for medical records or due to the nature of the treatment provided the doctors and the responsible nurses might request the patient to permit them either to photograph, or video record their treatment, surgery.

In case the patient’s consent to the above all collected data is handled and protected based on the hospitals Privacy Policy and Protection of Personal Data Law.

Photos and videos can be taken at the clinic, ward or operating theatre, always with the patient’s consent. 

Nursing rooms

Based on the patient’s health condition, as well as the availability of beds, patients are provided a bed either in a single room or double or quadruple.

Prevention of Nosocomial Infections

  • All visitors should wash their hands thoroughly or use the appropriate antiseptic before and after a visit in the hospital. Antiseptic is available in all patient rooms. Guests are not allowed to enter any patient wards when they are ill or when they are suffering from an infection or a virus.
  • During visitations of patients the maximum number of people visiting is 2 (in order to reduce the possibility of transmission of microorganisms).

    In case a patient shows signs of an infection or a patient’s immune system requires special treatment the following should be applied:

  • Visitors: They should contact the clinic nursing station before getting access to the patient’s room.
  • Patient treatment room: A private room should be requested
  • Gloves: The use of gloves is requested prior and during the visit to the patient’s room.
  • Hand hygiene: Wash hands with antimicrobial liquid soap after removing gloves or antiseptic with an alcoholic solution.
  • Use of the medical gown: Use of gown is requested to be used when visitors will come in contact with the patient.

Feedback – Consent

During hospitalisation, all patients will be informed about the various clinical examinations, the treatments that they will undergo and the possibility of a surgery. Patients will be requested to consent in written to the Hospital for their clinical examinations, treatment or their surgery. In case the patients decide to consent to the above verbally, this will be recorded in their medical file.

The treating doctors and other health professionals have the responsibility to explain to the patient in a comprehensible manner the nature, purpose, risks and benefits of the treatment / examination / surgery to be performed.

Consent – written or verbal – is obtained in advance. The only cases in which the patient’s consent is not obtained is when patient’s life is threatened or when the patient is unable to give consent due to the seriousness of their condition. Consent can be obtained from patients over 16 years of age.  No other individual is entitled to consent on behalf of a patient, since the patient is able to communicate with the surrounding environment. In case of unresponsive patients, the next-of-kin is informed about the examination / treatment / surgery that the patient will undergo and their own consent may be requested.

Catering services

In-hospital meals are usually served at the following hours:

Breakfast 07:00

Lunch 12:00

Dinner 17:00

In the context of upgrading the quality of catering services, the implementation of a quality management system based on ISO 22000:2005 standard is in progress.

Discharge

The doctor or the ward nurse will inform the patient during the admission,  of the day that the patient is expected to be discharged from the hospital. As soon as the patient is informed of the exact date of discharge, it is then the patient’s responsibility to inform the persons who are going to assist them to discharge. The individuals who pick up the patients should preferably proceed to the hospital not later than 12:00 noon (delay in bed release causes problems for patients awaiting admission).

On the day of discharge from the hospital patients are requested to:

  • collect all their personal belongings
  • get supplied from the Hospital Pharmacy with all the medicines the doctors recommended for the continuation of their treatment (in case they are not available from private pharmacies).
  • make a follow up appointment for examination as an outpatient (in case this is advised by the doctors).
    The appointment can be arranged by phone during working hours 07:00 – 14:30 by calling the number 22603550, or requested via the website (particular clinic or doctor profile).
  • In case a patient wishes to leave the hospital against the doctor’s instructions, it is required for the patient to sign the form “Refusal of medical instructions”, thus bearing sole responsibility.

Smoking

According to the Health Protection (Smoking Control) Law of 2017, smoking is strictly prohibited in all indoor and outdoor areas, as well as by the entrances / exits of the hospital. Smoking is only allowed at designated areas.

 

Nicosia General Hospital is in the process of certification based on ISO 15224: 2017 standards.

In order to visit the outpatient clinics, the patient must have made an appointment in advance, either by phone or in person, at the local hospital stations. Without an appointment and a referral, either by their personal doctor or a specialist doctor, the patient will not be able to be examined by a specialist doctor.

To arrange an appointment, patients are kindly requested to call 22603550 or via the website.

Patients are advised to arrive at the hospital one hour before their scheduled appointment.

If for any reason the appointment needs to be canceled, then the hospital must be notified in time, at least 3 working days before the scheduled appointment. The patient should only ask for a new appointment if it is really necessary.

Upon arrival at the hospital, the patient should bring:

  1. Identity card or Passport
  2. Medical History and previous diagnostic tests
  3. List of medication taken

Depending on the specialty of the doctor to be visited, the patient will have to register at the local registration stations and will pay the registration fee of 6.00 euros, unless they fall into the categories that are excluded from supplementation, according to the current GHS regulations, or if the maximum supplementary payment amount has been reached.

Upon arrival of the patient at the doctor’s office, a hospital officer will confirm his/her arrival.

For Further information about A&E please visit the webpage of A&E here

What is considered an emergency

Accidents that threaten the patient’s life are considered emergencies, such as injuries from accidents, brain injuries, fractures, severe chest pain, shortness of breath, severe bleeding, toxic substance poisoning.

Patients are asked not to visit the A&E if their incident is not urgent, because they are obstructing the treatment of actual emergencies.

On-arrival procedure at A&E

Upon arrival at the A&E, the patient will be pre-assessed by a Nurse (triage), which will evaluate the severity of their condition. The patient will then be registered at the Registration Desk, paying a fee of 10.00 euros.

Patients in critical condition are taken directly for examination without registration.

It is forbidden for visitors to enter the examination areas, unless they are accompanying children or elderly patients.

Visitors at the Nicosia General Hospital should pay attention to the following:

  • Prolonged visits and noise in the premises of the Hospital are dangerous and annoying for the patients and hinder the proper operation of the Hospital.
  • Prolonged visits in the hospital ward prevents patients from sleeping and resting.
  • Numerous and noisy visits are a burden to the patients.
  • Information about the course of the patient’s health is provided by the doctors during the hours set by each clinic. Constant harassment of doctors in the corridors for information hinders their work.
  • It is known that smoking harms health seriously . According to the Health Protection Law (Smoking Control) of 2017, smoking is strictly prohibited in all areas of the hospital.
  • Polluting the various areas of the Hospital with pieces of paper, boxes, etc. can create additional infections, dangerous not only for the patients and the staff, but also for you, who visit the hospital in order to ask about the health of your loved ones.
  • Misusing and mishandling the facilities of the Hospital (technological and bedding equipment), in addition to the fact that it significantly burdens the hospital’s budget since the cost of their purchase and maintenance is high, can be detrimental to the health of patients themselves.

Your cooperation with the staff and your obedience to the instructions of those in charge, helps them not only to better perform their work, but also provides them the ability to spend more time treating patients.